Part I Business Writing Steps

Part II: Portfolio: Three Messages

Business Letter for Managers

Apple Store Inc.

123 Fruit Avenue

San Jose, California 12345

E-mail: Store@

April 6, 2010

Dear Store Managers,

You should be concerned about the woes of all the employees on the recent hike in gas prices. The company has taken that issue sensitively upon speculation that it will not only increase the cost of operation but it will also increase the transportation costs of all our managers and employees.

In response to that challenge, the company has decided to make adjustments in our operating times to offset the operation costs. Please be informed that effective April 16, 2010, out stores time...