Xcom 285 Week 6 Checkpoint

A retail store has a staff that together forms a group with the goal of conducting business each day. Within it, there are different departments that work together to successfully deliver product or service to the customer. Each department is also a group, with finite goals, such as customer service, delivery, or sales. To communicate effectively managers must address each level so that everyone is informed adequately to achieve a solitary goal. Managers cannot share certain types of information in front of an entire group of people and other types are selective. One would not send a mass e-mail alerting the entire team of an impending employee termination, but a mass e-mail could be one way of informing everyone of an upcoming store-wide meeting. This makes the...