XBIS 219 Week 5

Week Five

Course Assignments

Readings

Read Ch. Ch. 9 & 10 in Introduction to Information Systems.

Read this weeks Electronic Reserve Readings.

CheckPoint: Problems at JetBlue

Resource Introduction to Information Systems: Supporting and Transforming Business

Read the Closing Case section of Ch. 8, Meltdown at JetBlue, in the text.

Two debate threads are created: Management Issues Team and Technological Issues Team. You will be assigned to one of these two debate teams. The Management Issues Team will argue that JetBlues problems were caused by management issues. The Technological Issues Team will argue that the technological issues were the cause.

Check your assigned team and post your 200-word original position statement. Start the debate with the team members. This is a teamwork, so compile a summary of what the team has discussed and find a volunteer to post it in the team's summary thread.

Check the other team's summary thread to read the argument. In your team's thread, discuss the other team's summary and formulate a 200-word rebuttal. Get a volunteer to post the team's rebuttal in the other team's summary thread.

Write a 200-word paragraph summarizing your thoughts on the issues that contributed to the service shutdown based on the discussion in your team. What would you have done differently?

Format your paragraph according to APA guidelines. Save it in a Microsoft Word document and attach it to the Assignments page to earn points.

Discussion Questions

What are the main responsibilities of managers? What are the advantages for managers to use IT support in business decision-making?

What are digital dashboards and management cockpits? What are the capabilities of these information tools?