tqm in universities

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Florida International University

FIU Digital Commons FIU Electronic Theses and Dissertations University Graduate School

3-24-2011

A Total Quality Management Methodology for Universities Jose C. Flores-Molina Florida International University, [email protected]

Follow this and additional works at: Recommended Citation Flores-Molina, Jose C., "A Total Quality Management Methodology for Universities" (2011). FIU Electronic Theses and Dissertations. Paper 375.

This work is brought to you for free and open access by the University Graduate School at FIU Digital Commons. It has been accepted for inclusion in FIU Electronic Theses and Dissertations by an authorized administrator of FIU Digital Commons. For more...

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