Total Quality Management & ISO OPS571 Total Quality Management & ISO

Organizations must produce methods and operations that provide high levels of quality to the products they provide. The company must also be efficient and effective in producing their products. This paper will explain what TQM and ISO is, how might TQM and ISO be used, what are the benefits and challenges of each, and lastly what is the role of quality control department in relation to either TQM or ISO. What is TQM and ISO Total quality management (TQM) and International Organization for Standardization (ISO) are both methods that are used by companies to ensure customer needs are met. Total quality management is defined as managing the entire organization so that it excels on all dimensions of products and...