SAT 1 Task 2 RCA and FMEA Western Governors University

Explain the general purpose of conducting a root cause analysis (RCA). A root cause analysis is a process that directs improvement and learning from errors. The health sector should always look for ways to improve processes and learn from errors. Varied tools have been used and developed to assist with processing data so that meaningful changes can be made and evaluated to determine if the outcomes intended were achieved. A tool that is frequently used is the root cause analysis (RCA). This is an organized way to investigate an event by gathering as much data as possible about the event so that a clear understanding of the situation, and the factors that contributed to the event can be analyzed. Root cause analysis...