Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality
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WEEK 9 DISCUSSION 1 "Cost of Quality" Please respond to the following: Select two fast food restaurants and evaluate them in terms of service quality. Suggest ways to improve the service quality. Evaluate the two fast-food restaurants you selected in Part 1 of this discussion in terms of the Seven QC tools. Determine the top three QC tools that tend to be most valuable to business owners. Explain your rationale. The two examples of fast food restaurants encompass the Kentucky Fried Chicken otherwise known as KFC and McDonalds. The primary way of improving the service they offer is by ensuring that the establishment is clean both on the inside and outside. The other way is by offering quality services and products just in the same manner that they have advertised. On the first...