Ques (2)

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  1. As a customer service manager write a letter responding to a customer complaint regarding poor customer service in the Big Bazaar Super Centre in M.G. Road. Dear Mr. Customer, I would like to begin by thanking you for taking the time in reaching out to us. Outright, I would like to offer my apologies on behalf of Big Bazaar family. I want to let you know that what happened is never encouraged in our stores and we strive to provide our customers with the best levels of service. In your previous email you have outline the issues that you faced while visiting our store and I would like to personally conduct an investigation into the matter. However, in order to do the same I would require some more details from you. If it suits you, could you please let me know the cashier at the point...

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