Crosby Manufacturing Corporation (Chapter 12, pp. 552 - 554)

Case Study Questions:

1. Livingston made some mistakes initially. Describe at least two of them and provide how you would handle the situations.

Answer - The first mistake made by Livingston was that he was approaching a very strategic and long term project as a very reactionary and urgent manner. Given that the project is very important to the company being competitive, there should have been better planning in arriving at the decision on how they are going to implement the project. Even in the current context, they should not hurry up to implement the project but think and plan on what they want to do, and only then decide upon the implementation. The second mistake that I can see if that he is rushing into starting the...