OPS571 Week 5 Benefits and Challenges of ISO and TQM
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OPS571 Week 5 Benefits and Challenges of ISO and TQM
What are TQM and ISO?
How might TQM and ISO be used to improve an organization?
What are the benefits and challenges each? Need only between 150-170 words
What is the role of a Quality Control department in relation to either TQM or ISO?
Prepare a 350- to 1,050-word paper detailing the findings of your discussion.
Total Quality Management in the Software World
Abstract
This paper examines total quality management (TQM) against the backdrop of the software world. First an overview of the background and evolution of total quality management will be detailed, then an article will be examined that discusses total quality management on an organizational level, and how it can be beneficial. After that an empirical study is reviewed that...