OPS 571 Week 2 Discussion Question 1 How do service providers with which you are familiar manage queues? How effective have they been at managing queues? Is the appropriate method for managing queues currently being utilized? Some of the service providers I am familiar with mange queues effectively, but most of them dont. This is my experience. As a former supervisor in a bank, I understand the importance of short wait times. Many service providers do not honor queue discipline. Queue discipline refers o the rules that are set for service lines for customers. Most companies seem to go with the flow when it comes to waiting lines. In other words, they only act once they see long lines. I is better for customers & organizations when mangers have contingency plans in effect atall...