Organizational Innovation

University of Phoenix

OI/361

Abstract

This paper will allow readers to better understand the roles of training, incentives, and education given in innovation inside the enrollment department at the Trinity Valley Community College (TVCC). An understanding of the role of leadership in creating managing, and sustaining innovation is spoken to, and the ethical implications and rewards.

An article spoke about the importance of customer service quality, and strategies needed within an environment that has high contact. The department of enrollment at TVCC is a high contact environment that interacts with the public on a daily basis. The enrollment environment crosses with continuous training development, innovation, and education because of the competition...