MGT 508 Module 4 Case

In this module, the comment was made that norms are implicit, and tend to develop over time. However, it was also observed that virtual teams can not afford the luxury of such a passive process, and need to take proactive steps to establish explicit norms.

Case Expectations

In this case, you are asked to consider ways a virtual team can explicitly establish communication and task norms that support high performance. The following reading provides some additional ideas for how a co-located team could an engage in norm-setting. You should model your action plan for virtual teams after this type of analysis. Case Reading

For this case, please complete the following:

Identify 10 specific behavioral norms (five communication and five task norms) that you feel are essential to the smooth performance of virtual teams.

Explain why you feel these norms are essential.

Propose a specific action plan virtual teams could use to develop and enforce task and communication norms.

Use the background readings to support your arguments.

Your paper will be evaluated on the following seven (7) points:

Precision - Does the paper address the question(s) or task(s)?

Breadth - Is the full breadth of the subject, i.e., all the keys to the assignment, addressed?

Depth - Does the paper address all elements of the topic in sufficient depth? Does it include and apply the background readings and other background resources? Are they included as references?

Critical thinking Are the concepts of this module applied accurately, logically, and relevantly?

Organization - Is the paper organized in a coherent and systematic manner? Are headings included in all papers greater than 2 pages?

Clarity - Is the writing clear and the concepts articulated properly? Are paraphrasing and synthesis of concepts the primary means of response to the questions, or are thoughts conveyed through excessive use of quotations?

Referencing (citations and references) - Does the paper use citations and quotation marks where appropriate? Are all references listed in the bibliography used and referred to via citation?