MGT 449 Week 1 Individual Assignment Total Quality Pioneers Paper
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Total Quality Pioneers Paper
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Total Quality Pioneers Paper
One of the total quality pioneers mentioned in the chapter was Joseph M. Juran. Juran was well known for the quality improvement, the Pareto principle, and the Juran Trilogy (Goetsch, 2010). The elements of Juran quality are conducting training, research, and consulting activities in the area of quality management.
The use of the total quality elements made the pioneer successful because he could develop quality in Japan and to promote friendship between Japan and the United States. Juran was the first to incorporate the human aspect of quality management that is known as Total Quality Management (Goetsch, 2010). Joseph Juran is has a good history of applying what was originally an...