MGT 449 Week 1

Individual Assignment: Total Quality Pioneers Paper

Resource: Quality Management for Organizational Excellence

Write a 750- to 1000-word paper about one of the total quality pioneers mentioned in Ch. 1 of your textbook. Address the following in the paper:

Define quality and its elements.

Describe how the quality pioneers use of the total quality elements made the pioneer successful.

Explain why the elements of quality are useful in todays environment.

What do you foresee about the future of quality?

Include at least one additional online resource or article from the University Library to support your paper. (You should use your class text and you must include one additional reference from the UOP Library.)

Format your paper consistent with APA guidelines.

Discussion Questions

What is poor quality? What are some effects of poor quality? How do the effects of poor quality affect an organization?

What would the world be like without quality? What would be the impact on domestic and global markets?

Which factors of globalization are affecting quality?

How might globalization affect your product or service and organization as it tries to achieve quality?