Management and Motivation Motivation is the act or process of providing a motive that causes a person to take some action. In most cases, motivation usually comes from some need that leads to behaviors that result in some type of reward when the need is fulfilled (Buchbinder & Shanks, 2012). The importance of motivation is it can help improve employee performance, reduce the chances of low employee morale, encourage teamwork and instill a positive attitude during challenging times. The benefits of having a fully motivated staff are better productivity, lower levels of absenteeism, lower levels of staff turnover, improved industrial relations with trade unions, content workers give the company a good reputation, and improvements in product quality or customer service. The potential...