LDR 531 Week 4 Addressing the Challenges of Groups and Teams
in Business (Education) by vommsYour Price: $8.00 (30% discount)
You Save: $3.43
Description
LDR 531 Week 4 Addressing the Challenges of Groups and Teams
Addressing the Challenges of Groups and Teams
University of Phoenix
LDR/531
Your Learning Team is the management staff for a
contracted customer-service call center of Desert
Communications Inc., a major wireless telecommunications
organization. Each manager has no more than 10
employees to manage, and he or she oversees the
operational output of his or her team. Each employee
performs a series of functions including providing customer
support, responding to service inquires, and answering
billing questions. Employees are encouraged to offer
additional services to help maximize the profit of Desert
Communications but are not required, per their performance
reviews, to do so.
Because of a change in the communications industry,...