HTT 220 Week 1 DQ 1

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HTT 220 Week 1 DQ 1

*DQ#1 Week One

Successful use of IT can directly affect the guest experience in a very positive way. This is why I think information technology (IT) is such an integral part of the hospitality industry. Every department in a hotel is or could be utilizing some form of technology as part of daily operations. Restaurants can use information technology in both the front of the house and the back of the house. Technology is used not only for daily operation functions but also for various levels of management functions and in the sales and marketing departments.

Communication between departments is one beneficial aspect of technology in the hospitality industry for daily operations. It can take many departments working together to serve the guest. Instant communication between the various...

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