HSA 525 role of the health care financial manager

Health Care Operations Management Roles and Goals

Today the health care industry is facing a changing financial and clinical environment and a relationship shift between patients, physicians, insurance companies, hospitals, and government. As costs continue to spiral out of control, operations management (OM) becomes even more important in eliminating waste and reducing costs to ensure financial success and excellent patient care results. Operations management is "a discipline that integrates scientific principles of management to determine the most efficient and optimal methods to support patient care delivery" (Langabeer, 2008, p. 3). At the heart of operations management are the goals of managing work and process flow, capacity...