HRM 531 Final Exam

1) Distrust, disrespect, and animosity pertain to which component of indirect costs associated with mismanaged organizational stress?

A. Quality of work relations

B. Participation and membership

C. Performance on the job

D. Communication breakdowns

2) Inventory shrinkages and accidents pertain to which component of direct costs associated with mismanaged organizational stress?

A. Employee conflict

B. Performance on the job

C. Loss of vitality

D. Communication breakdowns

3) Thousands of equal-pay lawsuits have been filed, predominantly by ___ since the Equal Pay Act of 1963 was passed

A. women

B. African Americans

C. the elderly

D. Americans with disabilities

4) What term refers to those actions appropriate to overcome the effects of past or present...