HRM 240 Week 5 Assignment New Employee Training 2003
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HRM 240 Week 5 Assignment New Employee Training 2003
2.Assignment: Employee Training (Due Day 7)
Answer the following questions about an employee training program for a New Customer Service Rep within an insurance company. The word count for this assignment should be 1,000-1,500 words.
oNeeds assessment: What methods would you use to determine training needs for someone in this new role?
oDelivery: Identify the best method to conduct training. Is a certification exam required? Will the training be instructor-led, self-paced, or a combination? Explain your answer.
oEvaluation: How will you evaluate the effectiveness of the training in terms of organizational objectives and limitations?
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Published On:
03/11/2013
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