HCS 490 Week 3 DQ 1

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  • HCS 490   Week 3   DQ 1
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What types of communication will enhance a consumer's satisfaction?

Consumer satisfaction is the key to success for any business, regardless of the products or services it provides. It is what keeps the business running and the revenue coming in. To improve your business as a whole, you must continuously find ways to increase overall consumer satisfaction. You must pay attention to what your customers or clients are saying about your business and be prompt in fixing any issues that are reported to you. Create consumer profiles that are easily accessible to employees who come in contact with customers. Knowing your customer and what his needs are can increase consumer satisfaction. Provide free support services for buyers of your products or services. Once a customer purchases something...

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