HCS 325 Week 4

Within your organization, upper management has decided that certain changes need to be made and it is up to each manager to start preparing their team for the changes. One of the changes that need to be addressed involves motivational techniques. As manager it is your job to research and understand various motivational methods in order to implement them within the team.

Prepare a 1050+ paper in which you discuss at least 3 motivational methods you would apply as a manager and how this change can affect the organization. Provide at least three sources in your response.

Discussion Questions

Setting goals can be effective motivation. What should a manager and employee do in order to make goal setting effective?

You are a manager of a five-member customer service team. Two members of the team are stars, and the other three members are average workers. The two star team members are competitive, and their competition creates friction within your team. What can you do to respond to this conflict? Why?