HCA 375 Baldrige National Quality Award for Health Care Organizations
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HCA 375 Baldrige National Quality Award for Health Care Organizations
Baldrige National Quality Award for Health Care Organizations
- Ashford University
Quality Improvement in Healthcare
Health care is something commonly visited with my family and me. Having three children in the last seven years, my family and I have had our share of hospital and medical office visits. The quality in care does not go unnoticed as I see many areas that need improvement, as well as other areas that are exemplary. One measure that many organizations utilize is continuous quality improvement (CQI). It is a structured organizational process by which personnel plans and executes a constant flow of improvements in order to provide exceptional quality healthcare (McLaughlin & Kaluzny, 2006). CQI is an approach to...