HCA 340 Digital Equity

Digital Equity

3-1. What are the anticipated shifts in service utilization due to consumer health information seeking?

Majority of consumers in the world with the use of the internet and increase of digital technology has impacted the changes in health service utilization and health care delivery system. Consumers seeking health information online has affected services in healthcare utilization by the way they think, and feel of their needs regarding to medical information, doctor and patient relationship. They seek health information for themselves, friends, or family members about personal and health concerns. Consumers seek health information and communicate to health professionals and providers by using the web interface, phone, fax, email...