ENG 221 Week 4 (DQ 1 and DQ 2)
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ENG 221
Week 4
Discussion Question 1
Based on Albers (2009) article:
What are some techniques for developing effective, interactive, and visual web-based user manuals? What are the benefits and challenges of developing interactive user manuals?
One of the techniques for developing effective, interactive and visual web-based user manuals is to understand the audience. When the designer understands his or her audience they will be able to assist the user in finding the important elements of the situation and how it relates to elements. This will also help the user to comprehend complex information. But just because the user comprehends the information does not mean that they will be able to execute/put the information to use. The designer need to also take social and environmental part of...