Review the attached case study, Diagnosing and Improving Motivation. In a two- to three- page paper (not including title or reference pages), respond to the following:

1. Describe the strengths and weaknesses of Jessicas existing sales force
2. Describe changes to the companys processes that would help better motivate the sales force.
3. Feedback was identified as a significant force in the sales teams motivation level. Explain how Jessica could have enhanced her feedback process to improve the teams productivity and sales numbers.
4. Describe how Jessica changed the sales forces customer service emphasis.
5. In the end, two team members (Marius and Jose) were promoted off of Jessicas team. Explain how she can maintain her positive momentum with their replacement...