Deere & Company's evolution of quality

Key Facts

• Net Sales for John Deere were over 19 billion

• Net assets of more than 34 Billion

• Complex parts was supplier for more than 10 years

• Supplied Deere with a key manufacturing part requiring significant engineering input and testing

• Complex Parts supplied all needs to John Deere at the time

• Complex parts was interested in increasing sales to John Deere

• Achieving Excellence Program (AEP) was a supply management program trying to give the competitive advantage to deliver world class equipment

• Strived to develop long lasting relationships

• Promoted communication, trust, cooperation, and continuous improvement

• Key, Partner, approved , conditional supplier rankings

• Complex Parts

• Started falling short of requirements of...