CMGT 555 Systems Analysis and Development

System/Software Process and Quality Factors

System Quality Factors

Capability Maturity Model

/ Systems Analysis and Development

System Quality Factors

When speaking in terms of hardware and software quality, several factors come into play and should be carefully considered in order to ensure the highest quality. Quality factors play an important role in system development, design and implementation. Quality factors include functionality, reliability, usability, efficiency, maintainability and portability. Although all are of equal importance two factors stand out amongst the rest.

Functionality and reliability quality factors play a significant role because they can affect the overall performance of the rest of the system. The reliability of a...