Organizational Systems and Quality Leadership Task 1: Nursing Quality Indicators Western Governors University

A. Nursing-Quality Indicators Nursing-quality indicators may also be referred to as nursing-sensitive indicators, both have the same meaning: it is the impact of nursing practice on patient care. Nursing-quality indicators reflect three different aspects of nursing care: structure, process and outcomes, according to the American Sentinel University (2011). Structural indicators are the nursing staff, their education, certifications and skill levels. Process indicators measure the patient assessments, nursing interventions and job satisfaction. Outcome indicators are the patient outcomes as result of the quantity or quality of the nursing care...