C489 Task
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Description
Organizational Systems and Quality Leadership SAT Task 2 Western Governors University Root Cause Analysis The general purpose of a Root Cause Analysis (RCA) is to provide information that occurred during an adverse or detrimental event. Ideally the RCA should occur within 45 days of the event. Sifting through the information and the events that occurred from the start to finish of the event help point out the flaws that occurred in order to help prevent an adverse event from happening again. RCAs look back at all the events that occurred in a retrospective approach. To formulate an RCA all individuals involved in the event should be present. There should be a leader organizing the RCA and each step in the adverse event should start from the beginning of the event and go in...