C158 Organizational Leadership and Interprofessional Team Development A. Healthcare is a business. It has customers, suppliers, government regulators and reviews on Yelp. Healthcare differs from many businesses in that customers, or patients, do not often have a choice where the do business, or seek care. Insurance plans provide their members with a list of providers they must see in order to be covered. Providers are held accountable no only to the patient/customer but also to the regulators, some of whom are also those who pay the customers bills. The government, through Medicare and Medicaid, is in the position of making the rules for the same people it does business with. It can tie compliance with its rules to reimbursement. If a certain provider fails to meet a certain...