System Analysis and Design

The Role of Analysts and Designers

The primary role of systems analysts and designers is, of course, to produce a computer system solution to a problem that meets the customer's requirements. This task can easily be so absorbing in itself that there is seemingly no time left over for thinking about the non-technical issues surrounding the introduction of a new IT system, much less for setting up a people project to address them. So even if the people project is not driven by analysts, designers, or even IT managers, it needs their active support. Many of the tasks carried out by analysts in the early stages of an IT development project have outputs that the people project will need to draw on. For example, the process of creating data models and data flow...