Business Interview B LDR/531

Business Interview I called company XYX a local health insurance company and spoke to Mrs. X in regards to the companys approach to change management in the past. The first question that I asked the representative was what change was implemented in order to be more effective than the year prior? The representative stated that by this being an insurance company change was constant in order to not only be effective but legal. Insurance companies must review policies and agents must be up to par on current policies in order successfully write new clients. My next question was what organizational change could allow better transparency? The representative stated that transparency was a top priority in the insurance business. Not only transparent with the...