Hammer can use his excellent skills of negotiation to bring in the changes and cost reduction techniques that he has in mind. He can ask Dr. Mark Williams, his chief doctor, for suggestions on how to implement the cost reduction in Strayer and also seek his opinion on disbanding wasteful practices. He knew that physicians were the major cost affecting factors and hence the time and services of the physicians at Strayer should be best utilized. He could also involve the nursing head and operations head to regulate the automation process of the EKG readings and the other changes in operational efficiency that he intended to bring in. He also could speak to the heads of various departments regarding the changes he was proposing to bring in at Strayer. This would mean that everyone at Strayer...