Strategic Plan Part III Balanced Scorecard

BUS 475

An individual opens a business to become successful and to make a profit. The vision for my business is to be the most successful coffee house in the area. It will be a well-respected business and not just a place that serves coffee. Customers will keep coming back after they receive appreciative service from employees who will get to know them on a personal basis and provide them with friendly service. But mostly, Trinity's Coffee House will provide good coffee and pastries that customers will enjoy eating and drinking. The vision for the company is to become a franchise in the community, so that all of southwest Louisiana can enjoy the unique products we offer.

Financial Perspective

Because the location of the coffee...