BUS 352 Week 3 Discussion 2 Knowledge Management Read Case 6.1, EC Application Knowledge Management at Infosys Technologies. Identify the knowledge management cycle
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BUS 352
Week 3
Discussion 2
(Knowledge Management)
Week 3
Discussion 2:
Read Case 6.1, EC Application - Knowledge Management at Infosys Technologies. Identify the knowledge management cycle, found in exhibit 6.6, in this case, applying each entity such as create, capture, refine, etc. to the case and briefly explaining each one. Then, explore the broader question of how knowledge management is related to e-commerce. Prepare your response in 200 words and respond to two other learners.
Knowledge Management at Infosys Technologies was a great idea. The system was created to merge Infosys business model dealing with all aspects of knowledge within the context of the company. The employees were encouraged to share their experience through written accounts. In the...