BSHS 441 Week 3 Team Assignment Interview of a Social Service Agency on Their Use of Mediation 1

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Mediator Interview

BSHS/441

Mediator Interview

Colleen Mulready is the Director of the Ulster County Dispute Resolution Center located in Kingston, New York. Most of the mediators in the program go through a 32-hour training followed by an apprenticeship that will last until Ms. Mulready feels they are ready to handle mediations on their own. Mediators from the Dispute Resolution Center take cases from both family and criminal courts, probation, neighbor disputes, parent/child issues, consumer/merchant, landlord/tenant, corporations, businesses, and a variety of other referral sources (Mulready, 2012). This interview will provide a synopsis of Ms. Mulready's role as Director, trainer, and mediator with the Dispute Resolution Center; discuss mediator neutrality,...

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