bsa 375 week #5 dq 1
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Week 5 dq 1- when does it make sense to outsource, specifically the maintenance and support of an application system? Many companies outsource jobs to provide a similar service but a reduce cost. Outsourcing support and maintenance services allows in-house it staff to focus on core business activities. Application development or maintenance notably improves internal processes by allowing business to refocus it staff on more strategic initiatives and boost staff skills by working with the outsourcing provider's personnel" (aberdeen group, p. 7, 2006). Outsourcing application development and support also generates a faster turnaround on project development. Companies that provide outsourcing services have large groups of specialized staff dedicated to 24 hours support and maintenance. The...