BSA 375 Week 5

Learning Team Assignment: Service Request SR-kf-013

Draft the final 4-6 page section of the paper. This should include:

Testing Process Summary: Define a test plan or script that identifies major software functionality and hardware to be tested along with the required outcomes.

Installation Process and Training Plan Summary: Provide a time line that identifies the specific stepsincluding trainingand related resources required to implement the recommended system. Include a narrative explanation that includes a discussion on the effects of project constraints, such as time, conversion method, etc. and a description of the recommended training plan.

Documentation Plan Summary: Specify and explain each type of documentation required for ongoing supporttechnical and userof the proposed system.

Support and Maintenance Plan Summary: Provide a plan that outlines responsibilities and related resources necessary to support and maintain the proposed systemsoftware, hardware, and networks.

Finalize the paper.

Finalize the PowerPoint presentation.

Discussion Questions

When does it make sense to outsource, specifically the maintenance and support of an application system?

Based on Gardners (2007) article, describe the importance of timing when implementing new projects?