Running Head: CONFLICT RESOLUTION

Conflict Resolution

Guy Hall

BUS 610

Professor Kathryn King-Metters

February 1, 2010

In this paper, I will discuss the broad area of conflict resolution and how it relates to team-building exercises primarily in the workplace of a typical organization. In regards to the workplace, conflict resolution is a variety of methods for alleviating or eliminating sources of conflict. The term is sometimes used interchangeably with the term dispute resolution or alternative dispute resolution. Processes of conflict resolution generally include negotiation, mediation, and diplomacy. Conflict resolution is any lessening in the severity of a conflict. It may require conflict management, in which the parties continue the conflict but take on less...