Organizational Systems and Quality Leadership Western Governors University

A. Root Cause Analysis Root cause analysis is a methodological process that can be used in for problem-solving. This process will specifically determine what has caused the problem, why it happened, and how certain steps can help to ultimately prevent the same incidence from occurring again (IHI, n.d.). The RCA method is very much relevant to the given case as it can help assess the situation because many factors come into play on as to why Mr. B died despite being admitted to the hospital. A1. RCA Steps The six steps of RCA according to IHI is to first accurately describe or identify what happened. Utilizing a flowchart may be a good step to start. Next, is to determine what should have happened,...