RCA and FMEA Task 2 WGU Organizational Systems and Quality Leadership C489

Table of Contents References 8 A. The general purpose of conducting root cause analysis (RCA) The general purpose of conductinga root cause analysis (RCA) is to find the why, or system failure, after an error or event occurs. A1. Explain each of the Six steps used to conduct and RCA, as defined by IHI There are six steps used to conduct an RCA as defined by the Institute for Healthcare Improvement (IHI). Step 1: Find out what happened. An RCA team is composed of leaders within the organization. The patient, nor staff directly involved with the case are included in the RCA team("Going beyond," 2017). The team must come together and discuss step by step what happened in the...